It was 4:45 pm on a Thursday and my company were in a bind to find a stage accessory for a conference that was starting at 7:00 am the following day. I live in Denver, so I had to make blind calls around to vendors in the DC area with only a Google search to guide me. Seeing that most vendors were closed or too busy to help me, I was running out of luck. When I called Gaithersburg Party Rentals, Frank was eager to help me and agreed to drive the 20 miles to the conference hotel and install the equipment that very night! In just a matter of hours, Frank was at the hotel putting our stage accessory together. When I had questions about the set-up, he Face-Time me so I could get a view of the ballroom and the stage and we walked through the details step by step. Frank was able to install just what we needed and our conference went off without a hitch. The level of service(and speediness) that I received from Frank and Gaithersburg Rentals has made such a positive difference; not only for my company. but for the overall client experience of our conference attendees. I would recommend them to anyone looking for superb treatment.